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  1. #1
    Ivo
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    The 99% Fix-all Steam Guide

    TL,DR: #3 in General connection/startup errors will fix 90% of people's problems imho

    General connection/startup errors:

    1.

    i) Restart Steam
    ii) Restart computer
    iii) Disable antivirus and firewall

    2.

    i) Exit Steam
    ii) Go to C:\Program Files\Steam (or equivalent steam install directory)
    iii) Delete clientregistry.blob
    iv) Restart steam

    3.

    i) Exit Steam
    ii) Go to C:\Program Files\Steam (or equivalent steam install directory)
    iii) Delete everything in this folder, EXCEPT FOR: steam.exe, steamapps folder
    iv) Restart steam, it will redownload its main application files and start up.


    Trouble with a specific game:

    It is recommended to follow solution #3 above before trying these.

    1.

    i) Right-click on game in steam, go to properties
    ii) Go to Local Files tab
    iii) Click on Verify integrity of game chache..., and then Defragment cache files
    iv) Try game

    2.
    If this is a valve game:

    i) Exit steam
    ii) Go to steam\steamapps\<username>
    iii) Rename the game folder (to back it up; or just delete it) (this contains your games settings, maps, etc) i.e, Counter-Strike Source old
    iv) Start up steam and the game. A new game folder will be created, hopefully working.

    3.
    Sometimes a specific game may be having trouble starting or connecting.
    This is a POSSIBLE fix.

    i) Go to settings > in-game.
    ii) Disable Steam community in-game / steam cloud.
    iii) Restart steam.

    Settings Steam Friends to 'offline' could also help. These are just possibles.

    Last attempts:

    1.
    Re-download game:

    i) Right-click on game in steam
    ii) Delete local content...
    iii) Exit steam
    iv) Visit steam\steamapps\ and make sure the game related .gcf/.ncf files are gone, as well as rename/backup/delete the game's settings folder in steam\steamapps\<username>

    2.
    Reinstall steam:

    i) Backup (or redownload everything)

    a) Use File menu > Backup games... to make a backup of your games
    OR
    b) Backup your steam games files -
    - The steamapps folder contains all games files,
    - The .gcf/.ncf files and the common folder contain all game application files and data
    - The steamapps\<username> folder contains all game settings files
    My advice is to backup the steamapps folder.

    ii) Visit control panel, add/remove programs, uninstall steam
    iii) Delete the c:\Program Files\steam folder if it still exists
    iv) Open regedit (from Run...), visit HKCU (Current User) and HKLM (Local Machine) and delete the Valve folders (keys) under Software, if they exist.
    v) Restart (computer), redownload and reinstall steam
    vi) After starting up steam and logging in, exit. Then place the steamapps folder back (or don't exit and run the backup files). Then simply reinstall games, and steam will recgonise that their data files are there.
    Last edited by Ivo; 26-08-2010 at 10:40 PM.


    "It wasn't a DDOS." - xr6_turbo, on syntax
    [ep'] Ivoz - BC2


  2. #2
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    great guide.

  3. #3
    WonderWall HarrisoN's Avatar
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    sticky ?

  4. #4
    Forum God Faded.'s Avatar
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    We'll still see a million threads on the same issues lolol
    I'LLSLAPYOUBITCH

  5. #5
    Tom
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    STICKY~
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  6. #6
    Ivo
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    T'is stickied

    Quote Originally Posted by Faded. View Post
    We'll still see a million threads on the same issues lolol
    I thought I'd try, anyway


    "It wasn't a DDOS." - xr6_turbo, on syntax
    [ep'] Ivoz - BC2

  7. #7
    boo
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    Good thread

  8. #8
    Forum God Tom[wh]'s Avatar
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    Good work ivo, tho if people can't use google all hope is lost.

    gw nonetheless

  9. #9
    Honorary Member smirfyBrahz's Avatar
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    good guide cheers
    "My fingers are like rifles ready to shoot"
    - Moojuice

  10. #10
    Senior Member BaNDi's Avatar
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    good guide.
    :)

  11. #11
    Monster Member WallybR's Avatar
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    OMG OR U COULD JUST GO TO STEAMPOWERED.COM AND COPY AND PASTE WHAT THEY SAID..

    AWESOME GUIDE IVO.................
    - Team Reborn -
    heretic - shirobu - redx - troppo - patriot - WallybR

  12. #12
    Honorary Member PerSpaRi's Avatar
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    "In 2008, 15-year-old Brandon Crisp ran away from his Barrie home after having his XBox confiscated. He died after falling out of a tree and was found three weeks later by hunters."

    i lold
    deviate - Heretic Schecken caput cLthief Superspari dimsum vital
    //http:www.boomsergamer.com.au/

  13. #13
    Ivo
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    Quote Originally Posted by WallybR View Post
    OMG OR U COULD JUST GO TO STEAMPOWERED.COM AND COPY AND PASTE WHAT THEY SAID..

    AWESOME GUIDE IVO.................
    Except the common GotGames idiot ain't going to go through the trouble of plowing through the steampowered support site as well as submitting a ticket to get this information.
    The common GotGames idiot probably won't even do a google search.

    I thought I'd collate the most relevant solutions in a sticky for ease of access, and also in the hope that it should get rid of 99% of steam threads in this section.


    "It wasn't a DDOS." - xr6_turbo, on syntax
    [ep'] Ivoz - BC2

  14. #14
    Forum God xr6_turbo's Avatar
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    No one will follow it, but hey at least its a starting point

  15. #15
    chX
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    Quote Originally Posted by WallybR View Post
    OMG OR U COULD JUST GO TO STEAMPOWERED.COM AND COPY AND PASTE WHAT THEY SAID..

    AWESOME GUIDE IVO.................
    Considering all of the shit you ask in support (assuming it's not a troll, because I sincerely hope that it is), I wouldn't be talking if I were you.

    If at least one person learns from Ivo's work and manages to solve a problem, then it's a job well done.

  16. #16
    Honorary Member evaik.'s Avatar
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    matt your just to damn smart.

  17. #17
    Ivo
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    Quote Originally Posted by evaik. View Post
    matt your just to damn smart.
    *too


    "It wasn't a DDOS." - xr6_turbo, on syntax
    [ep'] Ivoz - BC2

  18. #18
    Monster Member 'kezz.,'s Avatar
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    Another one to add to the list, albeit only a temporary fix:

    When playing CS 1.6 I kept dropping from any server, after around 5 minutes, and every time I tried to rejoin the server, I would drop again after about 2-3 minutes. The message I got was simply "Steam connection error".
    After ruling out my firewall (by forwarding the CS ports properly, and then again by completely disabling it), I set my Steam Friends status to Offline. Problem Solved.


    tl;dr: Steam Connection Error can be temporarily fixed by setting Steam Friends to Offline.

  19. #19
    Pro Member Swordfish's Avatar
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    looks like i'm in the 1%.

  20. #20
    Pro Member DrP3cker's Avatar
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    What issue are you having Swordy?
    QGaming Upcoming Events: Read Here!
    http://g.bfbcs.com/38443/pc_DrP3cker.png
    i7 930 | Nvidia GTX 280 | 3 x 2gig G.Skill | Gigabyte X58-UD3R | Creative | AD700's | MX 518 | Refreshed G15

  21. #21
    nox
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    my steam is fucked.


    "When you want to succeed as bad as you want to breathe, then you'll be successful"





  22. #22
    Monster Member Demotion!'s Avatar
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    this ^
    This forum requires that you wait 20 seconds between searches. Please try again in 38 seconds.

    "jdog : just wondering how you're leaving cevo p playings in the dust demotion"
    "judge : One of the most blatant shit cheats to play the game today"


  23. #23
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    THANKS fixed mine

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    my steam downloads CSS updates at 2 bytes/s. Disabled firewall, stopped antivirus and made sure I wasn't capped. Still downloads at 2 bytes/s

  25. #25
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    Thumbs down

    Mine still stuck, what can i do?

  26. #26
    Green Member marcuslol's Avatar
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    wow thanks it workd

  27. #27
    Monster Member steamboaT's Avatar
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    Quote Originally Posted by Ivo View Post
    /snip
    Quote Originally Posted by resolute View Post
    my steam downloads CSS updates at 2 bytes/s. Disabled firewall, stopped antivirus and made sure I wasn't capped. Still downloads at 2 bytes/s

    Hey Ivo.

    I thought you might like to add this to your 'connection issues' section.

    4. I've heard many people complaining about STEAM downloading at incredibly slow speeds. I believe it is because of the busy servers/traffic around your current region. By changing your download region to an overseas location where people are sleeping, this will certainly increase your download speed. I went from 15KB/s in the NSW region to 1.4MB/s in the Los Angeles region.

    i) Click Steam ----> Settings -----> Downloads+Clouds
    ii) Make sure your approximate speed of internet connection is set to the highest. ie. Cable Fibre > 10M. (Even if you don't have this connection).
    iii) Now change your region to a place where people would be sleeping. During the day it is best to set it to somewhere in the US such as Los Angeles.
    iv) Hit 'OK' and restart STEAM.

    If this doesn't work, step 2 works for some people.
    Last edited by steamboaT; 18-12-2010 at 05:31 PM.
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